Petition to Restore Subway Booth Clerks on the Upper East Side

We, the undersigned residents of the Upper East Side, are demanding that the station booths and station agents at 86th Street and Lexington be restored. These station booths and station agents, which have been eliminated, once provided residents an essential service in our community.

As a result of these service reductions, the people of our neighborhood have been severely inconvenienced. We depend on the 4, 5, and 6 lines as primary sources of transportation, necessary in carrying out our daily activities, including traveling to work and school. The cuts to the station booths and station agents have significantly reduced our safety, our security, and our ability to access the subway system. Furthermore, several machines do not accept cash and/or credit, which dramatically reduce access. As reported in, “the station’s Metrocard machines are routinely abused by vandals and swipe-selling cons in the wake of the booth removal.” As a result, the MetroCard machines are often broken, and we are frequently unable to get to where we need to go on time. The 4 and 5 lines are the most heavily trafficked in the city, traveling through the Bronx, Manhattan, and Brooklyn. The inability to access these lines safely and promptly through the 86th Street and Lexington stop, places an undue burden on our citizens, which must be rectified immediately. Roughly 124,000 citizens pass through this stop daily. In addition, incidents of harassment, assault, and robbery have increased because there are no station agents to report to. We also have the full support of the Community Board 8 Transportation Committee, which recently voted to restore the booth, and have it staffed from 6 A.M. to 9 P.M.

The MTA’s lack of regard for our community’s well-being and transportation needs have gone on long enough. We respectfully demand the restoration of service booths and agents in order to alleviate our resident’s concerns over harassment and crime, as well as to aid in their general ease of travel. As taxpaying citizens, we expect these services to be fully-restored. Governor Cuomo and MTA President/CEO Joe Lhota, we respectfully petition that you fully restore the booths at 86th Street and Lexington – a needed and vital service in our community.


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